Two plans.
One goal.
Every guest call answered, every night — for less than a single part-time front desk shift.
6-month minimum term · Setup in under 1 business day · Works with your existing phone
Not sure if it makes financial sense? Calculate your staffing cost savings →
After-hours coverage during the overnight hours you choose. Every call in that window answered — so you stop losing bookings to voicemail while you sleep.
+ $150 one-time setup · $449 due today · or a $99 7-day trial
≈ 33 min/night · $0.22/min overage · bulk add-ons available
What's included
- AI voice agent trained on your property — active during night hours
- Reservations confirmed and logged automatically
- Rates, policies, amenities — answered instantly
- Smart escalation to your cell when needed
- ADA-compliant flows, emergency escalation to 911
- English, Spanish & Hindi included
- Call log + transcripts in your dashboard
- Real-time minute usage tracking
- Reservation history & call log dashboard
- Call analytics & sentiment (Pro only)
- Priority support — email 24hr response
Night coverage with 2× the minutes — built for busier properties, higher call volumes, or longer overnight windows.
+ $249 one-time setup · $648 due today · or a $99 7-day trial
≈ 50 min/night · $0.20/min overage · bulk add-ons available
Everything in Core, plus
- 1.5× included minutes (1,500/mo)
- French included as standard language
- Reservation history & call log dashboard
- Call analytics — sentiment, escalations, volume trends
- Priority support — 4hr response time
- Lower overage rate — $0.20/min vs $0.22
- Language add-ons available at +$29/mo each
Your included minutes cover most independent hotel call volumes. When you exceed your plan limit, we calculate the exact overage at month-end and charge your card on file automatically — no manual invoicing, no surprises. Track real-time usage in your dashboard before the month closes.
A 30-room motel typically uses 400–700 min/mo · A 60-room property with long overnight hours typically uses 1,200–1,800 min/mo
Expecting a busy season? Add minutes to either plan.
Add 500 or 1,000 minutes to any plan at a discounted rate. Ideal for peak seasons, holiday weekends, or busy months.
What is the setup fee for?
The setup fee covers custom AI script development, voice configuration, policy training, agent provisioning, and your onboarding session. Work begins immediately after payment and the fee is non-refundable once your agent is configured.
How does overage billing work exactly?
Every call is logged with its exact duration. On the 1st of each month, we calculate your previous month's total minutes. If you exceeded your plan's limit, the overage is automatically charged to your card on file at your plan's per-minute rate. You can see current usage in your dashboard at any time before the month ends.
How many minutes will I actually use?
A typical 20–40 room motel using NightShift for after-hours coverage uses 400–700 minutes per month — well within the Core 1,000 min limit. A 40–80 room property with long overnight hours typically uses 1,000–1,800 minutes. Pro's 1,500 min handles most high-volume properties without overage.
Is the first month charged with the setup fee?
Yes. Your first charge covers the setup fee plus your first month's subscription together. Core: $150 + $299 = $449 on day one. Pro: $249 + $399 = $648 on day one. Starting with the $99 trial instead? There is no setup fee when you continue. From month two onward, only the monthly subscription is charged automatically to your saved card.
Does the AI identify itself as automated?
The agent handles calls professionally without volunteering its automated nature. If a guest directly asks whether they're speaking with a person or a computer, the agent will answer truthfully. Depending on your state's recording consent laws, your configuration may include an automated disclosure at the start of each call. NightShift advises on required disclosures during onboarding — compliance with applicable laws remains your responsibility as the subscribing property.
Can I cancel anytime?
Yes — after your 6-month initial term. Once that period ends, your plan is month-to-month. Cancel with 7 days' written notice before your next billing date and no further charges will apply. Setup fees and monthly fees are non-refundable.
Staffing one overnight shift costs most properties $1,800–$4,500+ per month at current rates ($15–$22/hr), before payroll taxes or turnover. NightShift AI answers every call, every night — with no sick days, no overtime, and no onboarding.
* Overage fees apply beyond included monthly minutes. See plan details above.
Both plans include the full NightShift AI engine. The difference is volume, depth, and support speed.
Add any language for $29/mo. The agent detects and switches automatically — no action needed from your guests.
Tell us your rates, room types, and policies. Takes about 8 minutes and works on any device.
Your custom AI script is built and reviewed within 24 hours. You receive a copy to approve before activation.
Set call forwarding on your existing number. No new hardware, no integrations, no IT required.
Start tonight.
Complete the intake form in 8 minutes. Your agent is live within 24 hours.