Operations Overview
Monitor calls, reservation intake, escalations, and key performance indicators.
Call Volume
Last 7 days
Calls per day
Booking Intake
Active
Bookings per day
Activity Feed
0 items
0 items
| Time | Type | Guest | Arrival | Nts | Rate/N | Total | Sentiment | Summary |
|---|
Showing up to 500 items
0 results
Export & Reporting
CSV
Export provides a clean overnight record of calls, reservation intake, outcomes, and AI summaries for audits, portfolio reporting, or staff follow-up.
Workspace
Session
Locked
Date window
—
Activity items
0
Property
0
Escalations
Coming soon
No active escalations
Escalation logging and routing will populate here once enabled.
Property Rules
Active
Escalation rules
Multi-language
Payment capture
Avoided
Night mode hours
10pm–7am
Attention Needed
ops
Review call summaries
Filter by "Calls" to review AI-generated summaries and durations.
Confirm booking intakes
Check arrival dates, nights, and totals logged overnight.
Escalation routing coming
Triage rules and on-call contacts planned as next upgrade.